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Full-Time
Tel Aviv

CSM Supply

We are looking for a highly talented individual to fill the role of CSM. Has to be a people person – a relationship wizard with analytical skills.

The ideal candidate will be in charge of our partners’ day to day growth & will need to show technical skills, creativity in finding solutions, & people skills in obtaining all the internal information for the partners’ needs.

In addition, the candidate will be representing our activities in summits & client-facing meetings that will require high levels of English & presentation skills.

Responsibilities​

  • Managing top publishers in the video and display industry
  • Analyzing and optimizing performance, while maintaining close and personal relationships
  • Having a constant technical overview of the products, both in terms of relevance and abilities
  • Identify opportunities for upselling and execute it
  • Communicating the partners’ needs and requirements internally
  • Participate in business trips and summits abroad

Requirements​

  • 1-2 years of Customer Success experience in the ad tech industry – MUST!
  • Strong analytical skills
  • Native English or at least a very high English level
  • Excellent presentation skills
  • Empathy and ability to understand your clients’ needs
  • Technical understanding
  • Ability to identify cross-sell and upsell opportunities, extract insights from meetings/calls
  • Strong interpersonal skills, people person
  • Experience in an industry-related company/ publisher/ publishing house – advantage
  • Ability to multitask and handle various priorities
  • Detail oriented with an ability to see the bigger picture
  • Proactive and goal-oriented with the ability to work independently
  • Ability to thrive in a fast-paced and dynamic environment
  • Highly motivated individual
  • Team player

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